One of the most common frustrations we hear at MAYACHI when speaking with recruitment directors is their insistence on handling their agency’s invoicing themselves.
Phrases like “It doesn’t take too long” or “It’s quicker if I do it myself” are often just excuses and signs that agency owners are reluctant to give up control over what they see as the final step in confirming a placement has been made.
However, there are several compelling reasons why recruitment business owners should consider outsourcing this task:
TIME IS MONEY
Every non-essential task a recruitment director performs is time that could be better spent bringing in new clients or candidates, training team members, or developing additional revenue streams.
If a director has time to raise invoices, it may suggest the agency is either small or under-utilising its leadership. Directors should focus on growth, not administration.
IT MAKES YOUR AGENCY LOOK SMALL
When the director is the one sending invoices, what impression does that leave with clients? It can make the agency seem small or unstructured. On the other hand, if invoices come from a dedicated finance department or invoicing clerk, your agency appears larger, more professional, and more established.
EXPERTS DO IT BETTER
When you outsource invoicing to an experienced individual or company, you’re leveraging their expertise. These professionals often have robust processes in place to ensure invoices are accurate and timely, with clear follow-on procedures that support credit control, bookkeeping, and even funding relationships.
Recruitment directors often wear many hats, handling tasks such as invoicing, bookkeeping, IT, HR, and more. But it’s crucial to recognise that outsourcing routine tasks allows you to focus on what truly drives the business forward. The time saved can be used to train staff, make more placements, and scale the business—ultimately generating more revenue for everyone involved.
MAYACHI partners with recruitment-specific back-office and accountancy providers to take the burden of invoicing off your plate. We help recruitment directors focus on what they do best: leading their business in a positive direction, instead of getting bogged down with routine, time-consuming tasks.
